FAQs about Covid 19

On this page, we have tried to provide information that we feel may be useful to our families.  If you have a question that is not answered here please email: office@francheprimary.worcs.sch.uk.

Schools have to try to adhere to the guidance set by the government and more specifically the Department for Education and therefore, the information provided is based on government guidance, where possible. The decisions we make now and, in the future, will continue to be made in the best interests of our children and staff. This will be based on the risk assessments we undertake and with close consideration of the recommendations from National and local guidance.

We will endeavour to update this page as and when we receive new questions and/or changes to guidance from the Government.

For the latest guidance, visit:


How can I support my child with the return to school?

We have compiled some useful website links and videos that may help your child to feel better prepared with the return to school and the ongoing pandemic.  Please follow the website links below:

How to deal with anxieties around COVID-19: BBC Bitesize

Young Minds Parent helpline top tips

Healthy Sleep Tips for Children on getting a good night's sleep

Family Links support for Emotional Health

NHS Centre for Parent and Child Support: YouTube page

How will you ensure hygiene and cleanliness at all times?

Everyone will be expected to wash their hands or use alcohol gel when arriving on site and throughout the day.


All children will be taught how to follow school expectations on hygiene, such as handwashing and sanitising, as well as adhering to expectations about sneezing, coughing, tissues and disposal (‘catch it, bin it, kill it’) and avoiding touching their mouth, nose and eyes with their hands. They will be asked to follow rules about sharing any equipment or other items including drinks bottles. This will all be done through our curriculum and revised regularly throughout the day/week.


Access to toilets will be supervised in order to stop the cross-over of children from different year groups and wherever possible each year group will have its own toilets. Staff will wipe down the toilet handles and taps following class use of the bathroom areas.  There will also be additional cleaning throughout the day of key contact areas such as toilets, door handles, bins etc. Staff and children will be expected to wipe tables and equipment down regularly, but particularly during transition points of the day.


Classroom windows will be kept open when the weather permits this to ensure rooms remain well ventilated.

How will you prevent the spread of infection within the school setting? What will set up look like? Will there be markers on floor/playground?

All children from Years R to 6 will be in class bubbles.


Children will be provided with their own school pencil case which will contain all essential equipment for the day/week’s learning. These will not be shared and will remain in school. Children in TOTS, Pre- School will have shared baskets of essential resources for their class.


Each year group will have its own outdoor zone these will be used at lunch and break-time, and will also have its own play equipment for outdoor use.


Parents may, at times, be asked to wear a mask or face covering when on site.


Water bottles will be filled by the staff who will have a jug. Water coolers will not be used due to cross contamination.


Schools cannot prevent the spread of the disease, but they can put protective measures in place to reduce the risks. Please remember that although we will do everything in our power to prevent any child or staff member contracting Coronavirus.

What measures will you put in place for the children requiring emotional support with changes within school?

As a school we feel that the well-being of pupils is paramount and for many pupils, having had long periods of absence followed by returning to a slightly different-feeling school may be overwhelming and emotionally challenging. Teachers will ensure that there is a high focus on mental well-being and PSHE during the first few weeks after any lockdown or isolation.  Staff will, of course, still carry out their role with their normal levels of care and nurture. Children will still be comforted when required, despite any social distancing that may be in place.

Can the children bring in their own face mask/hand gel?

Based on government advice, we are not encouraging children to wear masks or face coverings. However, if you choose for your child to use one in school, they must understand how to use it correctly. We are unable to support children with wearing and fitting face coverings for transmission reasons. If a child leaves a face covering on a surface it will be thrown away. Realistically, only children in year 6 would have the maturity to wear a face covering if they choose to do so. Specific procedures must be followed when using a face mask and children must be able to do this independently and correctly in order for the face covering to not pose a greater risk of spreading infection. (See Appendix A: how to put on/remove a face mask). Hopefully this will help parents to make an informed choice as to whether they will choose for their child to wear a mask.

Will staff  have to wear PPE?

The Government guidelines state that PPE is not required within schools other than within very specific situations and that handwashing is the best form of control for the infection. The only time adults will definitely wear full PPE, including a mask and face shield, is whilst supervising a child waiting to be collected if they are displaying symptoms associated with coronavirus and a 2-metre gap cannot be maintained. 


Staff will continue to wear plastic gloves and aprons for all food prep and intimate care.


All other staff will be provided with access to PPE should they choose to use it; however, this is not a recommendation by the Government or the school.


In the event of an accident/injury how will this be dealt with whilst adhering to social measures?

Staff dealing with intimate care and first aid will be provided with normal PPE including: gloves and aprons. They will be provided with the option of a face mask should they want to use it.


Should a child become unwell, and the staff member is unable to keep a 2-metre distance from the child, the staff member will be required to wear a face mask. Should a member of the senior leadership team/or advanced first aider need to support a child within a ‘Bubble’ they will be required to wear full PPE including a face mask. This is due to the fact that the member of staff may have had to interact with other ‘Bubbles’ during the day/week.


Accident forms will be completed by staff and these will be sent home with the relevant child. If a bump or accident is more serious or requires explaining, a member of staff will call the parent before the end of the day to explain the situation.

Will the children returning to school follow the National Curriculum and how will you ensure my child still enjoys school?

As always, teachers and staff will be delivering a creative curriculum and planning for the needs of the children.  There will be a focus on basic skills in accordance with the National Curriculum, but also an increased focus on mental well-being. For younger children, staff will continue to meet the expectations of the EYFS and they will still have access to toys and equipment.  However, the quantity will be slightly less to ensure thorough cleaning can be managed. 

Will we have regular updates i.e. learning, infection, testing?

Yes. There will still be regular updates when there is information to share.

Are school staff all tested for Covid- 19?

All school staff are offered the opportunity to do a lateral flow test twice a week.

How will we help SEN children settle back in and how will 1:1 support work with social distancing measures?

Pupils will be comforted where required and 1:1 support will be offered to those pupils who require this level of support. Where possible this will adhere to social distancing guidelines, but in cases where it is not possible staff are welcome to wear PPE, if they wish. This is not a school or government recommendation. The well-being of pupils will always remain our priority.

Will children be sent home if they are showing signs of a cold? In the event of a staff member or pupil showing symptoms/tests positive for covid-19 what would the plan be to protect other staff/children?

If your child becomes unwell and displays any symptom of Coronavirus they will be removed from their class to a safe location. We will call parents/carers to collect them immediately and they will have to have a Coronavirus test. If this has a positive result they must then isolate for 10 days. If children do not have a test carried out we will have to assume that the child has Coronavirus.


If a Coronavirus test has a positive result, or a child is not tested but has symptoms, all children and staff associated with their class will be notified, and children over five will be asked to take a lateral flow test (LFT) every day for seven days.


If the test is found to be negative, the staff member or child can return to school the following day as long as they have been clear of a temperature for 48 hours.


If we have severe staff shortages across the school we may look to close certain year groups, buildings or the whole site. This would be done in liaison with Public Health England and the Local Authority and would be a last resort.


Unfortunately, we are not medical professionals and are therefore not able to determine whether a child has a cold or Coronavirus. To ensure the safety of all staff and pupils, a child will be sent home if they display any symptoms.

Staff have been told they are not to come to site, before speaking to a member of the leadership team, if they feel unwell before their shift.

We hope that this document provides some answers to the questions that you have already shared with us. As the situation changes we will adapt this document and notify you that we have done so.


If you have a question you would like answered, please send this to office@francheprimary.worcs.sch.uk



Appendix A


How to put on a face mask

  1. Clean your hands with soap and water or hand sanitizer before touching the mask.

  2. Remove a mask from the box and make sure there are no obvious tears or holes in either side of the mask.

  3. Determine which side of the mask is the top. The side of the mask that has a stiff bendable edge is the top and is meant to mould to the shape of your nose.

  4. Determine which side of the mask is the front. The coloured side of the mask is usually the front and should face away from you, while the white side touches your face.

  5. Follow the instructions below for the type of mask you are using.

    • Face Mask with Ear loops: Hold the mask by the ear loops. Place a loop around each ear.

    • Face Mask with Ties: Bring the mask to your nose level and place the ties over the crown of your head and secure with a bow.

    • Face Mask with Bands: Hold the mask in your hand with the nosepiece or top of the mask at fingertips, allowing the headbands to hang freely below hands.  Bring the mask to your nose level and pull the top strap over your head so that it rests over the crown of your head.  Pull the bottom strap over your head so that it rests at the nape of your neck.

  6. Mould or pinch the stiff edge to the shape of your nose.

  7. If using a face mask with ties: Then take the bottom ties, one in each hand, and secure with a bow at the nape of your neck.

  8. Pull the bottom of the mask over your mouth and chin.

  9. Replace the mask when it becomes moist and double bag it to dispose of it.

    How to remove a face mask

  1. Clean your hands with soap and water or hand sanitizer before touching the mask. Avoid touching the front of the mask. The front of the mask is contaminated. Only touch the ear loops/ties/band. Follow the instructions below for the type of mask you are using.

  2. Face Mask with Ear loops: Hold both of the ear loops and gently lift and remove the mask.

  3. Face Mask with Ties: Untie the bottom bow first then untie the top bow and pull the mask away from you as the ties are loosened.

  4. Face Mask with Bands: Lift the bottom strap over your head first then pull the top strap over your head.

  5. Double bag the mask and dispose of it in the bin. Clean your hands with soap and water or hand sanitizer.

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